Refund policy
At A Tier Washing, we pride ourselves on delivering exceptional quality and craftsmanship in every project we undertake. Our polymeric sand and seal application process for interlock surfaces is no exception. We follow a meticulous and thorough procedure to ensure the best results for our clients. However, to safeguard our company and maintain transparency with our valued customers, we have established the following policy:
Polymeric Sand and Seal Application Process
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Surface Preparation: All interlock surfaces are thoroughly cleaned and prepped to ensure optimal adhesion of the polymeric sand and seal.
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Polymeric Sand Application: The polymeric sand is carefully swept into the joints between the pavers, ensuring even distribution and complete filling.
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Water Activation: The applied polymeric sand is activated with water to initiate the bonding process, ensuring a solid and durable joint.
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Sealing: After the sand has properly set, a high-quality sealant is applied to protect the interlock surface from weather, wear, and tear.
Warranty and Liability
While we are confident in the quality and durability of our work, it is important to outline the scope of our responsibility and liability concerning the polymeric sand and seal application:
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Quality Assurance: We guarantee that our polymeric sand and seal application will be performed to the highest standards using premium materials and proven techniques.
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Post-Application Care: Clients are provided with detailed post-application care instructions to maintain the integrity and appearance of the sealed interlock surface. Proper care and maintenance are essential to ensure the longevity of the application.
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Natural Wear and Tear: Over time, interlock surfaces are subject to natural wear and tear due to environmental factors, usage, and weather conditions. A Tier Washing is not liable for any degradation, discoloration, or damage resulting from natural causes or improper maintenance.
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Non-Liability for External Factors: A Tier Washing is not responsible for any issues arising from external factors beyond our control, such as:
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Incorrect usage or maintenance practices by the client.
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Heavy traffic, extreme weather conditions, or environmental influences.
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Structural issues with the interlock base or pavers that were not addressed prior to application.
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No Tampering Guarantee: Our policy does not cover any claims resulting from the absence of tampers in our process. We assure thorough sweeping and proper application, but we do not use tampers as part of our standard procedure.
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Client Responsibility: Clients are required to follow the provided maintenance guidelines and report any concerns immediately. Failure to adhere to the recommended care practices may void any assurances provided.
Claims and Dispute Resolution
In the event of a claim or dispute regarding the polymeric sand and seal application, the following steps should be taken:
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Notification: The client must notify A Tier Washing of any concerns or issues within 30 days of the service completion date.
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Inspection: A Tier Washing will conduct a thorough inspection to assess the claim and determine the cause of the issue.
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Resolution: If the issue is found to be within the scope of our responsibility, A Tier Washing will take appropriate action to rectify the situation. If the issue is determined to be outside our scope, the client will be informed, and no further action will be taken by A Tier Washing.
Agreement
By engaging A Tier Washing for polymeric sand and seal application services, the client acknowledges and agrees to the terms outlined in this policy. This policy is designed to ensure clarity, fairness, and mutual understanding between A Tier Washing and our valued clients.
Thank you for choosing A Tier Washing. We are committed to providing exceptional service and results, and we appreciate your trust in our expertise.
Refund Policy
Thank you for choosing our power washing services. We strive to provide exceptional service and customer satisfaction. Please take a moment to review our return and refund policy to ensure a satisfactory experience.
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Satisfaction Guarantee: We are committed to delivering high-quality power washing services to your home. If you are not completely satisfied with the results, please notify us within 48 hours of the service completion. We will make every effort to address your concerns and rectify any issues promptly.
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Refund Eligibility: As a power washing company that currently does not possess a license, we are unable to offer monetary refunds. However, we will make every reasonable effort to resolve any problems or discrepancies to your satisfaction.
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Communication: In case of any concerns or issues, please contact our customer support team within 48 hours of the service completion. You can reach us via phone or email, and we will be glad to assist you.
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Cancellations and Rescheduling: If you need to cancel or reschedule your power washing appointment, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
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Damages: While we take great care during the power washing process, there may be unforeseen circumstances where accidental damage occurs. In the event that any damage is caused to your property, please notify us immediately. We will investigate the matter and, if found responsible, we will take appropriate steps to repair or compensate for the damage.
*Please note that due to our lack of licensing, we are unable to assume liability for any damages or provide comprehensive insurance coverage. We encourage you to review your homeowner's insurance policy to ensure adequate coverage for any potential damages that may arise during our power washing services.*
Changes to the Policy: We reserve the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website or notifying you through other means of communication.
By utilizing our power washing services, you acknowledge that you have read, understood, and agreed to the terms outlined in this return and refund policy.
If you have any questions or require further clarification, please do not hesitate to contact us. We appreciate your business and look forward to serving you!
Return and Refund Policy - Power Washing Services
Thank you for choosing our power washing services. We strive to provide exceptional service and customer satisfaction. Please take a moment to review our return and refund policy to ensure a smooth and transparent experience.
Satisfaction Guarantee: We are committed to delivering high-quality power washing services to your home. If you are not completely satisfied with the results, please notify us within 48 hours of the service completion. We will make every effort to address your concerns and rectify any issues promptly.
-
Refund Eligibility: As a power washing company that currently does not possess a license, we are unable to offer monetary refunds. However, we will make every reasonable effort to resolve any problems or discrepancies to your satisfaction.
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Communication: In case of any concerns or issues, please contact our customer support team within 48 hours of the service completion. You can reach us via phone or email, and we will be glad to assist you.
-
Cancellations and Rescheduling: If you need to cancel or reschedule your power washing appointment, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee. Damages: While we take great care during the power washing process, there may be unforeseen circumstances where accidental damage occurs. In the event that any damage is caused to your property, please notify us immediately. We will investigate the matter and, if found responsible, we will take appropriate steps to repair or compensate for the damage.
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Please note that due to our lack of licensing, we are unable to assume liability for any damages or provide comprehensive insurance coverage. We encourage you to review your homeowner's insurance policy to ensure adequate coverage for any potential damages that may arise during our power washing services.
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Changes to the Policy: We reserve the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website or notifying you through other means of communication.
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By utilizing our power washing services, you acknowledge that you have read, understood, and agreed to the terms outlined in this return and refund policy.
If you have any questions or require further clarification, please do not hesitate to contact us. We appreciate your business and look forward to serving you!
A TIER WASHING